Shipping & Returns

Domestic & International Orders

FAST AND FURIOUS SHIPPING...STARTING AT JUST $2.95 PER ORDER!

We strive to ship all orders SAME DAY or NEXT BUSINESS DAY when at all possible.  Sometimes, you'll notice that your order will be packaged and shipped within the hour after ordering!  However, just in case of unforeseen circumstances, we have a two business day allowance as our official shipping policy.

Shipping to US (Domestic) including Hawaii, Puerto Rico & Guam 

We ship using USPS, FedEx Ground, or UPS to customers in the US and US military addresses.  In case you are shipping to a PO Box, we will always use USPS as FedEx and UPS will not deliver to PO Boxes. FedEx and UPS do not make deliveries on Saturdays. The company we use for shipping (USPS, FedEx, or UPS) is determined by your delivery location, time of the week your order is processed, etc).  

Depending on your location, shipping times range from 2 – 4 additional business days from when the order was processed. You will receive an e-mail confirmation when your order has been received and another e-mail when your order has been shipped. 

SHIPPING TO CANADA

When shipping to Canada, simply check the Canadian shipping option at checkout.  Orders shipped to Canada start at $5.95 per order.

OTHER INTERNATIONAL ORDERS

If you are shipping to any other International destination, please contact us so we can quote you the most accurate and economical shipping rate.

RETURNS & EXCHANGE POLICY

If you receive your new JEMOS and have discovered you have ordered the wrong size or would like to exchange for a new style, please send us a message to let us know.  We will send you a simple return/exchange form to include with your return.  ALL CLEARANCE AND OUTLET STORE SHOES ARE FINAL SALE.



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